Top Fixes for “We’re sorry, but something went wrong” on Instagram

This problem occurs in the Instagram app and can be very frustrating when trying to change something in your profile. “we’re sorry but something went wrong ig.” When you try to edit something on your Instagram profile and click Save or Done, you may suddenly get an error message on your profile.

Why does Instagram say something went wrong? Stay with Pinclubhouse to fix the “Instagram we’re sorry but something went wrong” problem.


Table of Contents

Top Fixes for “We’re sorry, but something went wrong” on Instagram: A step-by-step guide 2023


If Instagram says sorry, something went wrong when you tried to log in and create an account, that means you tried to perform an action on Instagram while the app was down or you had no internet connection. When the app crashes, an error message is displayed to users who try to use Instagram. You will also receive this message if there is a problem with your internet connection. Read more to know how to fix “we’re sorry but something went wrong Instagram blocked.”

When Instagram says we’re sorry something went wrong on your profile, it could also mean that you tried to edit something that Instagram doesn’t approve or accept. You can fix this by returning to edit the profile and making the correct change that Instagram will approve. The second reason Instagram shows this message is that you need a stronger internet connection.

Instagram will let you know if your internet is down by displaying an error message at the app’s top. To fix this, you must ensure your internet connection is strong. A system bug that prevents the Instagram app from functioning properly is the third possibility for why you might be having this problem.


Did you get the “We’re sorry, but something went wrong” issue on Instagram?

If you’ve tried to sign up, but Instagram says something went wrong, try again. It’s mainly due to Instagram being down, so please try again soon. Wait for the Instagram app to reopen if you encounter this error when setting up an account.

You’re seeing this error because Instagram is performing routine maintenance, which can interfere with the app and users’ interaction. You must wait a few hours after receiving this error before they can re-upload the app to the server. The error message should no longer appear when you try to sign up for Instagram after doing this.


We’re Sorry, But Something Went Wrong on Instagram?

We’re sorry, but something went wrong on Instagram is another error message that may appear after this. The app’s current state will determine whether they all mean the same thing. In contrast, when the Instagram app is down, you might receive an error message if your internet is down.

If you try to post something on Instagram, it says something went wrong.

Suppose Instagram says something went wrong when you try to upload a post. The issue is likely due to either Instagram going down while you upload the post or a shaky internet connection.


If something goes wrong during the upload process, that could also result in this error. You can either close the app and try posting again to fix the error or wait for Instagram to come back online on the server.

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We're sorry, but something went wrong. Please try again

How to fix the “We’re sorry, but something went wrong. Please try again” action block error on Instagram in 2023:

This part will explain how to fix the “Instagram, we’re sorry, but something went wrong” issue.

1. Clear the cache on your Instagram app

In many cases, all you have to do is clear the app cache, close the app, and reopen it.

You can clear the Instagram cache on your iPhone by following these steps:

  • Go to the “Settings” app.
  • Click on “General”
  • Choose “iPhone Storage” from the list of options.
  • Select “Instagram” from the list.
  • Click “Delete App”


Your Instagram app cache will be cleared.


As far as you know, you don’t need to log back into your accounts… it’s all about clearing the cache and freeing up space on your phone.


2. Reinstall the latest version of the app after uninstalling the previous version

Facebook and Instagram are constantly testing different aspects of their applications.

When you download Instagram to your phone, you download multiple versions simultaneously. Facebook then uses these different versions to make changes and optimize the app.


Here because:

If you’re having problems with your Instagram or Facebook apps, uninstall and reinstall them from the App Store, and your problems will be resolved.


3. Let’s take a break and recharge our batteries

Consider disabling the Instagram app for 24-72 hours before trying the different tactics below.

In other words…

Don’t DM, comment, like, save or do anything for a few days…don’t even open the app. Most problems can be fixed after a few days without the app.


Please take the time to complete #4 and #5 before taking a break. If you have any problems, please contact support.


4. Visit the Instagram Help Center for assistance

There’s a form on the official Instagram help page that you can fill out to get help:

Tell them you need help with your account and cannot like, comment, create reels, etc. Note:

This account issue affects your earnings and monetization ability as you depend on Instagram/Facebook for your business.

Also, try contacting the official Facebook pages for IG and FB (see below).


5. Connect with Instagram and Facebook

Follow these steps to contact Facebook or Instagram support:

Most people don’t know it… but you can talk to a real person on Facebook or Instagram by reaching the company’s official pages. You might even find a human phone support agent to talk to.



Business pages are generally only available during business hours, Monday through Friday.

Feel free to contact IG/FB shop pages for other issues as well – they are usually very responsive and will help you further.


6. Reconnect to Instagram and Facebook

Reconnecting your Facebook and Instagram accounts is a common solution to account problems.

Try to connect the two accounts on the desktop in case of problems.


7. Reset factory settings or update to the latest iOS version

It has been reported that people have completely erased Instagram action blocks by resetting their phones.


It does not require a hard reset.

In many cases, a soft reset fixed the problem.


8. To see if it’s a device lock, log into your Instagram account on a desktop or another friend’s phone.


9. Don’t include a link in your Instagram bio

If you remove the link in your bio, log out and then log back in, many people have found that removing the link in their bio and logging back in immediately fixes their account.


10. Turn your Instagram account into a business page

Changes to a company or creator page also fixed the blocking of actions.


You lose all your analytics when you switch your Instagram account to a personal page.

Before trying this tactic, make sure you’ve tried everything else discussed in this article.


11. Let Instagram know you’re not a robot

Make sure your phone number or email address is correct.

You can connect your Facebook account to your Instagram account.

Two-factor authentication must be enabled.

Change of passwords


12. Too many actions at once


You’re following/unfollowing, liking, commenting, posting, and DMing too quickly.

Do not forget:

AI enforces Instagram rules.

Don’t give the AI ​​reason to suspect you’re a bot.

We need to be more active in what they let us do before Instagram’s AI improves. In the meantime, we can wait for the technology to catch up if we have to slow down and sometimes get randomly stuck for no reason.


How To Fix A Problem When Creating Your Account.

These fixes will assist you not only when it comes to That something went wrong while creating your account error but also when it comes to The sorry something went wrong. Error: Please try again later.

We're sorry, but something went wrong. Please try again

1. Use

If you are trying to create a new Instagram account on your mobile device and receiving the something went wrong error, please try again. Instead of attempting to create the account on your mobile device, try creating it on a browser using Creating your account on a browser might help if there’s a problem with the Instagram app. You need to go to on your device and try to sign up from there to do this. If it fails, an internal Instagram issue appears to exist.

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2. Try Using Different Credentials.

You need to try using different credentials for your account to fix the error if your credentials are incorrect, such as if your email address or the password you’re trying to use has already been used or is weak. See how things go for you by attempting to use a different email address and password.


3. Change the device you are using.

You can get something wrong when creating your account if something needs to be fixed with your device. Instagram can cause problems depending on what device you’re using. If you get the error using your phone, try using another phone or your desktop instead. Instagram won’t show the error if there’s a problem with your phone, so switch devices.


4. Create the account later if needed

You have to wait for the error, as it appears now. Sometimes it’s the only thing you can do. Errors usually go away after a while. You must wait a few hours or a few days when you encounter this error. After waiting, you can go back to the Instagram app and create an account without getting the error message.


5. Fix errors by closing and reopening the app

Since there is a problem with Instagram, you should restart the application as soon as possible. Restarting an app can remove things like bugs in the app’s system.

Moreover, it will let you know if there is a problem deep within the application. After you close the app using the multitasking switch, you can reopen it and see if that fixes the problem.

If you still see the error, go to the next step.


6. Turn your device off and on again to remove the bugs

To proceed, you will need to turn off and then turn on your device again. You’ll get rid of any bugs in the system causing the error message.

The power of restarting your device lies in the fact that it allows the system to shut down and then be powered back on again, which can resolve any issues you’re facing. Upon restarting your device, you should be able to view the message on your profile on Instagram.


Continue to the next step of solving “Instagram we’re sorry, but something went wrong. Please try again.”


7. Error on Instagram? Clear the cache

Next, you should clear the cache files in Instagram’s directory. Instagram’s cache files are temporary files that make things load faster when you repeat the same action or make that specific action again.

After deleting these files, you will notice a smoother app; clearing the cache can eliminate problems. It is similar to deleting the apps, reinstalling them and logging in again when you clear the cache of Instagram.

It deletes all the files the app has saved. Here’s how to clear Instagram’s cache:


  1. Go to the iPhone’s “Settings” app
  2. Select “General.”
  3. Tap “iPhone Storage.”
  4. Select “Instagram” from the drop-down menu
  5. Tap “Delete App.”

We're sorry, but something went wrong. Please try again


Once you have done this, you will need to go back to Instagram and reinstall the app after you have completed the previous steps. Recheck the app after installing the update to see if the error message persists.


8. It will take a while for Instagram to go back up again


In the event Instagram is down, and you’re still unable to create your Instagram account, you will need to wait for the server to restart so that you can do so. It’s impossible to predict how long it will take for Instagram to allow people to create a new account, but it usually takes a few hours. In a few minutes, it should be back up.


9. Make sure your Instagram is updated

It may be a bug, so update Instagram if this is the case. It’s the best way to get around the error so you can sign up. Updates are primarily released to fix bugs. It is common to see the term bug fixes listed in the features of an update. This update will be able to fix the bug causing you to see this error on Instagram, whether it is the error you see when you are trying to change something about your profile or when you are trying to sign up.


10. Close, then Reopen

Seeing that there appears to be an issue within Instagram, you should reboot the app to see if you can get rid of the problem. As a result of restarting the app, things like bugs in its system can be fixed.

In addition, it will tell you if there’s a serious issue within the app. You can open the app again after closing it from the multitasking switch to see if the problem has been resolved.

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11. Delete the Instagram

You will need to delete and reinstall Instagram if you are still having issues signing up, you are receiving the something went wrong error message on your Instagram profile, or you are unable to post something on Instagram. Only if there is a bug in the app causing the error will this work. If you want to delete an app, hold it down, press x, then select delete.


12. Connection to the internet is poor

Poor internet connections can cause Instagram to give you the something went wrong error. Your internet connection can be restarted if any internet issues are causing the error to occur.

The problem could be with your router if restarting didn’t work. In such a case, you will need to either restart your router or, if restarting your router does not work, you will need to reset the router.

13. Contact Instagram Support

Bug patches and new features are frequently added to apps by app developers. Visit the Google Play Store or the App Store to see if an update is available. You should contact Instagram support if you cannot create an account. Make sure you install any updates available for the program. In many cases, this is sufficient to resolve the problem.


14. Wait for Instagram to Fix Itself

You must wait for Instagram to correct itself when it undergoes routine maintenance or has a server outage. You can check if Instagram is down by searching for ‘is Instagram down’ and checking what people are saying on Down Detector or asking friends if they’re experiencing the same issue.

If your error is showing up because Instagram is down, the only way to fix it is to wait a few hours.


How to fix “we’re sorry but something went wrong instagram reels”?

This issue can be caused by some factors, including app cache data. It could also be a network problem or a software problem. There are many ways to fix such problems, and you can find them all here. Read more to know how to fix “we’re sorry but something went wrong Instagram reels.”

We're sorry, but something went wrong. Please try again

1. Restart the app and your phone

It is best to start with the essential solutions to fix such problems. Start by closing and reopening the app from the recent screen. Secondly, you need to restart your phone to clear out some memory-related issues that may be causing Instagram to stop working.

We're sorry, but something went wrong. Please try again

Continue to the next step of fixing the “we’re sorry, but something went wrong Instagram block” issue.


2. Make sure your network is working.

It could also be a network issue, as Instagram Reels requires an active internet connection. Therefore, if you encounter such an error while browsing Reels, it is advisable to check your Internet connection. This can fix all network-related issues by disabling airplane mode and resetting the network connection accordingly. Make sure your Instagram account is up to date.

Sometimes, you may only be able to use an app properly if you update it to the latest version. Check the app stores on Android and iOS to see if Instagram is available. Try updating it to the latest version and see if that works.


3. Delete the app and reinstall it

You can also try uninstalling and then reinstalling the app if running the update doesn’t fix the issue. Also, your app data will be recovered. After reinstalling, you can try to use it.


4. Clear app cache

Finally, this is the best way to fix Instagram’s “something went wrong” issue. The app will start working properly after clearing its cache data. How to clear app cache.


On Android

  1. Under Settings, select “Apps & notifications.”
  2. Select “Instagram” in “All apps.”
  3. On the app info page, tap Storage & cache. 4. Then tap “Clear cache.”

We're sorry, but something went wrong. Please try again

After that, you can restart the app and check if the issue has been resolved.


On iPhone

Although Apple does not offer an option to clear the cache, it does offer a feature called “App Swap,” which will clear all cache data and require you to reinstall the app. Data is kept in the process. Here’s how:

  1. Select “General” under “Settings.”
  2. Tap “iPhone Storage” and then tap “Instagram.”
  3. You will see “App Offload” here; tap it.
  4. Tap down again to confirm.

We're sorry, but something went wrong. Please try again

Now tap “Reinstall apps.” As a result, your Instagram will be reinstalled, and you will also be able to log in, and the problem will be solved. The following fixes have been made to Instagram Reels to resolve the “Something went wrong” issue. These items should be able to help you repair your reels.


In this article about “we’re sorry, but something went wrong Instagram dm,” we learn how to fix the “we’re sorry, but something went wrong Instagram login” issue. We discussed some fixes for all issues like, “we’re sorry, but something went wrong Instagram profile,” and “Instagram we’re sorry, but something went wrong 2021”.

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jack Smith

I'm jack. I love to speak about social media and learn how to use this social media easy and fast.

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